top of page

delivery & Exchange

Legie%20Segie%20Logo%20JPEG_edited.png

Christmas Break Notice

I'm taking a short break for Christmas and New Year! We are now closed for Christmas - all orders place before our Christmas deadline will be dispatched by the 16th December - all orders placed before the 12th December will be dispatched by the 23rd December.

Don't worry, you can still secure your order to worked on from Friday 6th January 2023, and dispatched within 15 working days. 

If you have any questions pop me a message and I will get back to you as soon as possible

Sending you Extra Sparkly Christmas Wishes and a Happy & Health New Year!

LS ♡

Christmas Delivery 2022

Looking for something extra special for your partner in pole crime, loved one or yourself (PSST...we won't tell!) Make sure to get your order placed in time to receive it...

 

UK Delivery

Ready to Ship Orders - Place by Tuesday 13th Decemeber

Made to Order Pieces - Place by Sunday 4th December

Last Postage Date for 2022 - Friday 16th December

International Delivery

Ready to Ship Orders - Place by Tuesday 6th Decemeber

Made to Order Pieces - Place by Sunday 20th November

Last Postage Date for 2022 - Friday 16th December (expect orders to take around 10 working days to arrive)

If you have any questions please contact me on the email address below.

info@legiesegieactivewear.com 

Processing timE

Please allow up to 15 working days for your order to be dispatched as all pieces are hand made to order.

If you have a date in mind that you need your order for please do contact me via info@legiesegieactivewear.com and I will do my best to fulfil and discuss the options with you. 

delivery

All items are handmade to order unless stated in the description, please allow up to 15 business days for your item to be made and then shipped. If your order is for a specific date, please do contact us. We love to accommodate as many customers as possible and only on peak times will use this full 15 business day dispatch time. 

Service Information

Standard UK Delivery -  1st Class Signed For with Royal Mail 

International Delivery - Tracked & Signed up to 7 working days.

For more information on delivery and tracking your parcel, visit the Royal Mail website here.

Exchange

We gladly accept exchange on your order if your item isn't quite fitting the bill. Please contact us within 14 days via the contact us page on our website and we will respond to you as soon as possible. We endeavour to fulfil your exchange, due to fabric availability this isn't always possible, however we can offer alternatives. If this occurs we will contact you via email. Buyers are responsible to return postage to exchange an item.

 

Returns Policy  

Here at Legie Segie Activewear we have a tight quality control system however very occasionally some items can slip through. As all items are handmade to order we only accept returns on incorrect orders or faulty goods and must comply with our policy below. Please email via the on the contact page within 7 days of receiving your item and we will arrange this with you. A refund will be provided if a faulty item is dispatched and returned;

  • Contact us within 7 days of receipt of goods.

  • Items must be unworn, not washed, and free from makeup and deodorant marks and any other damage.

  • Please try on items over the top of underwear.

  • Buyers will initially need to pay for return shipping - this will be refunded.

  • Please provide us with name, full address, contact email and reasons for return.

Back to FAQ's PAge

bottom of page